打電話不是難事,但要得體、有效地運用電話與人溝通,還需掌握一些基本的禮節。英語在我國越來越普遍了，那么如何用英語改善你的電話禮儀呢?
Personal privacy, is not willing to open, no stranger to inquire about the secret, personal or private things.
In international social life, people generally pay respect individual privacy, and respect the privacy, as if a person in interpersonal skills have upbringing, respect and understanding can be an important sign of object interaction.
In international social life, how many, the personal income has been foreigners as their faces, is taboo others directly or indirectly. Remove wages, those who reflect personal economic conditions, such as tax amount, problems and bank deposit, the stock returns and housing area, car models, resorts, apparel brands, entertainment, etc, and personal income because, do not fit.
In general, the actual age abroad as "core", and "confidential for old" words taboo. The love of friends and relatives, junior, marriage and family life. In some countries, with straight talk about this problem, is likely to be regarded as boring, even to think is "sexual harassment". When chatting, generally dislike others for their own health concern.
Foreigners are put his own private residence as a private domain. They do not like the telephone number, residential address personal private information disclosure as pure ". We ask for others, such as "is where people", "what school", "what did before, that is normal. Yet these contents as foreigners ", "commercial secrets of the object against ask communication freely, without ever find each other" hukou ".
In international social life of faith and politics. In other foreign ask: "what are you doing recently?", "why haven&39;t seen you for this kind of" foreigners, but very taboo problem to others who seek this kind of problem, not ever curiosity, failing to respect other people, is "ulterior motives.
We mentioned above, these problems are personal privacy issues. To respect the privacy of foreign friends, he must avoid involving these problems.
1, looking for similar habits.
Everyone has his own personality, hobbies, and interact in a way similar habits, relatively speaking, people everywhere, the problem is how to search to find you. First to watch each other&39;s characteristics, age, social background and career life view, if both parties can pay attention to similar to the common language, and resonance.
2 and grasp the discretion of itself.
If a person is more outstanding, specialty to win the appreciation of others, and be happy with your nature, but if, instead of perfection, make the person has a kind of feeling that if the upper occasional exposes some personal shortcomings, but that will attract people close to you.
3, pay attention to the instrument and temperament.
Of course, treat people hospitable and natural than apathy introverted people are attractive. But the first meeting, this is nonsense doesn&39;t give a person a kind of sedate feeling.
Telephone manners
While today&39;s phones are capable of countless special functions, remember that basic etiquette still applies. Being aware of who is with you and where you are when receiving a call is important, as well as having an awareness of your volume and tone of voice. If you don&39;t want anyone to hear your conversation, chances are they don&39;t want to hear it either!
Cell phones are great—they keep us in touch with friends and family and can be life savers in an emergency. But they can also be annoying if not used thoughtfully. Remember, it doesn’t have to be on all the time and you don’t always have to answer it immediately. Learn to use your phone’s features like silent ring, vibrate and voicemail to handle the times when your phone would be bothering others if it rang and you answered it.
1.Be in control of your phone, don&39;t let it control you!
2.Speak softly.
3.Be courteous to those you are with; turn off your phone if it will be interrupting a conversation or activity.
4.Watch your language, especially when others can overhear you.
5.Avoid talking about personal problems in a public place.
6.If it must be on and it could bother others, use the silent ring mode and move away to talk.
7.Don’t make calls in a library, theater, church, or from your table in a restaurant.
8.Don’t text during class or a meeting at your job.
9.Private info can be forwarded, so don’t text it.
10.NEVER drive and use your phone at the same time.
The telephone is an amazingly useful machine, and very easy to use, but believe it or not, people don&39;t always use them effectively. Because we&39;re busy and focused on ourselves, we often use our phones in a manner that&39;s helpful for us, but not necessarily for everyone else.
Hopefully you know a few of the basics, such as keeping your phone volume low, or on vibrate, resisting the urge to use them during meetings or training sessions, and of course, refraining from personal texting while at work. For personal texting, it&39;s best to give yourself one or two times per day. You&39;ll step away from your work, say, outside, or in a cafeteria, and then engage your personal texts.
Those are obviously important, but what I really want you to think about is how you interact and respect the person with whom you&39;re speaking. And that begins before you even pick up the phone. When you hear the ring, grab a pad of paper and pen, so you can be ready to take needed notes without causing a delay while you look around your desk. Before saying "hello," I want you to smile, and choose to be positive. How you feel will be sensed by the person on the other end of the phone, so smile and make a positive impression.
Finally, during the call, remember to never interrupt the person. Interrupting tends to be viewed by everyone as a sign of disrespect. If you&39;re very busy and facing a huge deadline, you can shape the call when it&39;s your turn to speak, for example, by telling them you need to get back to them, but then, do suggest a specific time. Of course, if you&39;re honestly not able to talk, you probably shouldn&39;t have answered the call, unless it&39;s your boss, or a person you&39;re expecting an important call from.